Security Statement

Last Updated: 05 November 2019

Introduction

This document covers security aspects of apps created by SimpleReport for Atlassian Cloud products which are available now or in the future.

It is important to understand that Atlassian Cloud apps are separate web services which are hosted by their vendors. This is a consequence of Atlassian Cloud products architecture. It means that the service and its data are maintained by the vendors.

Please visit our Privacy Policy document to understand what data is transferred and stored on our servers.

Issue Checklist

Data storage

  • We host all data provided by customers on MySQL (DigitalOcean Frankfurt).
  • Our apps (running services) use the DigitalOcean
  • All data transmission is encrypted with Transport Layer Security (TSL) technology.

Backups

  • Data backups are created on a weekly basis.
  • Weekly data backups are triggered on Sunday 8 PM to Monday 7 PM (WET) and stored for four subsequent weeks.

Data protection

The security of your data is extremely important to us.

  • We encrypt all network transmissions using Transport Layer Security (TSL) technology.
  • We safeguard our services against web attacks such as SQL injections, XSS or XSRF.
  • We regularly back up your data to help prevent data loss and aid in data recovery.
  • We perform regular peer code reviews and security audits to minimize security risks.

Changes to our Security Statement

If we change our Security Statement, we will post the amendments on this page to keep you up-to-date on what information has changed. Adjustments to this Security Statement are effective from the date they are posted on this page.

Questions

If you have any questions or concerns regarding security, please send us an email message to info@simplereport.technology. Your security is important to us, and we will do our very best to resolve your concerns.